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101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer Essential Resources for Training and HR Professionals)

398 страницы · 2007 · 2.91 MB · английский

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101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer Essential Resources for Training and HR Professionals)

The Ten-Minute Trainer: 150 Ways to Teach it Quick and Make it Stick! (Pfeiffer Essential Resources

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Puppy Training 101: The Essential Guide to Raising a Puppy With Love. Train Your Puppy and Raise the Perfect Dog Through Potty Training, Housebreaking, ... and Dog Obedience

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