PDF Drive offered in: English »

Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation

Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation

252 страницы · 2013 · 2.98 MB · английский

by Carolyn Blunt

customer service

Похожие бесплатные электронные книги

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

273 страницы·2009·1.03 MB·новый!

...
The customer experience book : how to design, measure and improve customer experience in your business

233 страницы·2016·3.58 MB·новый!

La 4ème de couverture indique : "Customer experience is fast becoming a key component of business strategy and a critic ...
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

259 страницы·2009·1.95 MB·новый!

Enterprise Rent-a-Car grew to become the largest and most profitable car rental company in the world by providing great ...
Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)

288 страницы·2008·1.37 MB·новый!

Customer loyalty is essential to the long term financial success of a business, but with more choice than ever before, c ...
The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More!

258 страницы·2011·3.7 MB·новый!

Make your online customers happy—and create new ones—with this winning guideSocial media gives you an unparalleled vehic ...
Customer Experience Management Rebooted: Are you an Experience brand or an Efficiency brand?

266 страницы·2017·3.26 MB·новый!

Walden shows why most customer experience management fails to improve the customer’s real experience and how to concentr ...
Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience Strategies

181 страницы·2015·1.71 MB·новый!

...
Customer service : utility style : proven strategies for improving customer service and reducing customer care costs

325 страницы·2006·1.05 MB·новый!

"Successful utility customer service leaders are providing great service while reducing costs. This primer for customer ...
Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation

257 страницы·2011·1.05 MB·новый!

...
Managing Customer Experience and Relationships: A Strategic Framework

627 страницы·2016·8.98 MB·новый!

Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer Experience and Relations ...

Загрузите больше похожих файлов