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5 star service : how to deliver exceptional customer service

297 страницы · 2015 · 6.05 MB · английский

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5 star service : how to deliver exceptional customer service

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service

Delivering Effective Social Customer Service: How to Redefine the Way You Manage Customer

Value Proposition Design: How to Create Products and Services Customers Want

The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them

Customer service : utility style : proven strategies for improving customer service and reducing

Support Center Complete Handbook - How to analyze, assess, manage and deliver customer business needs and exceed customer expectations with help desk, support center and service desk

The Ultimate Online Customer Service Guide: How to Connect with your Customers to Sell More!

Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer

The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business