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Impact of customer relationship management on customer satisfaction and customer loyalty in

190 страницы · 2015 · 5.5 MB · английский

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Impact of customer relationship management on customer satisfaction and customer loyalty in

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

CUSTOMER RELATIONSHIP MANAGEMENT Customer Relationship Management

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations

Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)

Who Stole My Customer?? Winning Strategies for Creating and Sustaining Customer Loyalty

Relationship Marketing: Gaining Competitive Advantage Through Customer Satisfaction and Customer

Impact of Service Quality and Customer Satisfaction on Customer Loyalty: A Comparative study of ...

The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers

Data Mining Techniques: For Marketing, Sales, and Customer Relationship Management, Second ...