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Writing Great Customer Experiences With Journey Maps

129 страницы · 2011 · 3.72 MB · английский

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Writing Great Customer Experiences With Journey Maps

The customer experience book : how to design, measure and improve customer experience in your

Mapping Experiences A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams

The Leadership Journey: How to Master the Four Critical Areas of Being a Great Leader

Crafting Novels & Short Stories: Everything You Need to Know to Write Great Fiction

The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers

Measuring Customer Experience: How to Develop and Execute the Most Profitable Customer Experience

The Surrender Experiment: My Journey into Life's Perfection

Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

Writing and Illustrating the Graphic Novel: Everything You Need to Know to Create Great Work